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Resume
 
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Susan Gov
sgov AT cs DOT stanford DOT edu


EDUCATION


M.S. Computer Science, with a specialization in Human-Computer Interaction
- Georgia Institute of Technology, December 2006 (GPA: 3.84)

B.S. Computer Science
- Stanford University, June 2005 (GPA: 3.3)

PROFESSIONAL EXPERIENCE

WALLOP
User Interface Designer/Program Manager January 2007 - November 2007
  • Responsible for end-to-end feature design including gathering customer requirements for product features, creating product specifications for feature development and usability testing product features
  • Manage projects through design, implementation, verification and deployment including driving decisions and tracking issues
  • Define user interaction models based on high-level functional requirements
  • Offer design recommendations and provide user-centered design methodology consulting to projects
  • Participate in development of interaction architecture
  • Create paper prototypes and wireframes with Visio/Illustrator as well as functional design prototypes in ActionScript with Flex
  • Drive a user testing program focused on recruiting users to evaluate existing and future feature designs
  • Work across multiple teams, including business development, marketing, customer service, engineering and QA to support shipped features and features in development
  • Identify necessary reports, metrics and analysis to measure the effectiveness and validate the success of completed projects

GEORGIA INSTITUTE OF TECHNOLOGY
Graduate Teaching Assistant August 2006 - December 2006
  • Serve as the teaching assistant for the graduate Introduction to Human-Computer Interaction course
  • Grade homework assignments, project deliverables and exams
  • Monitor student progress on course design project and provide assistance to students
Graduate Research Assistant January 2006 - May 2006
  • Study implications of identity management on mission operations
  • Design solutions for improving NASA mission operations from an identity management, social networking and collaboration perspective
  • Conduct ethnographic studies involving interviewing and observing flight controllers at NASA sites
  • Develop user interface designs for identity management solutions for a component software framework

AOL
Intern June 2005 - August 2005
  • Write scripts in SilkTest to automate the testing of the AOL Pictures online product
  • Document bugs in product behavior
Quality Assurance Intern June 2004 - September 2004
  • Contribute to testing and verification efforts toward the development of an upcoming company release candidate
  • Write and maintain product test cases
  • Report and validate bugs during the product’s Beta certification cycle
  • Execute product test cases on various platforms based on internet connection, computer OS/hardware, etc.
  • Assist the Instant Messenger development and QA teams in installing and testing debugging builds

STANFORD UNIVERSITY
Resident Computer Consultant September 2003 - June 2004
  • Connect, maintain and monitor internet services for the residence
  • Maintain the residence computer cluster to ensure that residents had reliable access to functional machines
  • Provide technical support for residents, including troubleshooting and diagnosing computer difficulties and malfunctions
  • Prepare programs directed toward educating residents on technical issues
Computer Science Camp Counselor June 2003 - August 2003
  • Educational Program for Gifted Youth (EPGY) camp counselor for an introductory programming course in C
  • Assist students with programming assignments, grade programs and provide feedback on their work
  • Teach students basic C programming concepts and techniques during lab sections
  • Develop curriculum and assignments for the counselor-led programming sections
  • Lead camp activities and field trips

TECHNICAL SKILLS AND EXPERIENCE
  • Programming: ActionScript, C, C++, C#, Java, JavaScript, XML, HTML, DHTML, 4Test, graphics programming in C++/glut/OpenGL, LISP, MIPS
  • Platforms: Windows, Mac, Unix, Linux
  • IDE’s: Flex, Eclipse, Visual Basic, Visual Studio, Visual Studio .NET
  • Other: Visio, Dreamweaver, Illustrator, Photoshop, Flash, SilkTest

ACADEMIC ACHIEVEMENTS
  • Contribution to Information Visualization class project won first place (Student Category) in the 2006 Institute of Electrical and Electronics Engineers (IEEE) Visual Analytics Science and Technology (VAST) Contest
  • Presentation of Masters Project research (on social networking and identity management) at the University of North Carolina (UNC) Social Software Symposium in Chapel Hill, NC (December 8-9, 2006)

PAPERS AND PUBLICATIONS
  • Gov, S., Yardi, S. and Bruckman, A. “From Business Cards to Vanilla Blogs: How Users Manage Multiple Online Identities.” January 2007.
  • Medynskiy, Y., Gov, S., Mazalek, A. and Minnen, D. “Wearable RFID for Play.” Presented at Tangible Play: Research and Design for Tangible and Tabletop Games Workshop at the 2007 Intelligent User Interfaces (IUI) Conference. Honolulu, HI. January 2007.
  • Singhal, S., Adams, S., Gov, S. and Lewis, S. “A Tale of Alderwood: Visualizing Relationships in a Diverse Data Collection.” Presented at 2006 Institute of Electrical and Electronics Engineers (IEEE) Symposium on Visual Analytics Science and Technology (VAST). Baltimore, MD. Published in the Association for Computing Machinery (ACM) Digital Library. November 2006.

PROJECTS AND RESEARCH
  • Online Communities: study how the context of an online community affects the way its members create and manage their identities within that community
  • Wearable RFID: build a wearable RFID reader and develop an interactive, collaborative game that can be played with the wearable system
  • Shutter: prototype and evaluate designs for an online collaborative, multimedia scrapbooking tool
  • VAST: design and implement a visualization that aids in understanding relationships within a varied data set
  • Technology in Meetings: study human interaction with technology in meetings by conducting an ethnographic observation and analysis using grounded theory
  • Bus Tracking: design, prototype and evaluate a portable ambient display for monitoring campus bus activity